by Rosy Perez | Jun 22, 2024 | Negative Reviews, Reputation Management
In the digital age, a business’s reputation is often defined by its online presence. Customer reviews on platforms like Google can significantly impact your business, influencing potential customers’ decisions. While positive reviews can boost your business’s...
by Rosy Perez | Jan 26, 2024 | Negative Reviews, Reputation Management, Reviews
Picture this: a customer leaves a negative review. Ouch. It stings, and if not handled properly, it could send ripples through your business. But fear not! We’ll break down why negative reviews are a hurdle and, more importantly, equip you with actionable...
by Rosy Perez | Jul 28, 2023 | Negative Reviews, Reputation Management, Reviews
Replying to negative reviews, lets talk about it! Your business is online, and with that comes loyal customers and, at times, unhappy ones. In the online world, positive feedback can make your brand soar, and negative reviews can damage your online reputation. But...
by Rosy Perez | May 26, 2023 | Marketing Tips, Negative Reviews, Reputation Management, Reviews
Customer loyalty is crucial for any business, as it helps to drive repeat business, referrals, and positive word-of-mouth. In today’s digital age, building and maintaining customer loyalty largely relies on having a strong online reputation. In this blog post,...
by Consumer Fusion | Mar 24, 2022 | AI, Artificial Intelligence, Featured, Negative Reviews, News, Reviews
We are so excited and proud to announce the launch of the N.E.W. (Negative Evaluation Widget), the first-ever AI tool in the Reputation Management industry specifically for negative reviews, designed to analyze the content of illegitimate reviews and determine the...
by Consumer Fusion | Aug 27, 2021 | Marketing Tips, Negative Reviews, Reviews
DEALING WITH TROLLS AND FAKE REVIEWS Is it better to remove or respond? Are you being trolled? Are you reading this because someone just posted a fake review about your business online? Are you wondering if you should remove or respond to an online troll? Well, if so,...
