by Consumer Fusion | Mar 24, 2022 | AI, Artificial Intelligence, Featured, Negative Reviews, News, Reviews
We are so excited and proud to announce the launch of the N.E.W. (Negative Evaluation Widget), the first-ever AI tool in the Reputation Management industry specifically for negative reviews, designed to analyze the content of illegitimate reviews and determine the...
by Consumer Fusion | Aug 27, 2021 | Marketing Tips, Negative Reviews, Reviews
DEALING WITH TROLLS AND FAKE REVIEWS Is it better to remove or respond? Are you being trolled? Are you reading this because someone just posted a fake review about your business online? Are you wondering if you should remove or respond to an online troll? Well, if so,...
by Consumer Fusion | Jun 29, 2021 | Marketing Tips, Negative Reviews, Reviews
Our survey findings have discovered the true impact of negative reviews on a business’s reputation. Key Findings: Nearly 90% of survey respondents stated that they read business owner’s responses to negative reviews About 80% of people said a negative review...
by Consumer Fusion | Jun 7, 2021 | Marketing Tips, Reviews
Is your company keeping up with potential employees’ expectations online? Our survey findings highlight the impact of company reviews. You need to do a home repair, need a new cleaning service, or a mechanic and you do not have a go-to person or...
by Consumer Fusion | Aug 21, 2020 | News
Inc. magazine recently revealed that Consumer Fusion, an industry leader in online reputation management, is No. 803 on its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. The list represents a unique look...