Elevate Your Franchise: Where Reputation Meets Revenue.
We combine advanced technology with white glove support and strategic tools to help you support your franchisees. Consumer Fusion empowers you to enhance their online reputation, driving revenue and delivering real results.
The Power of Franchise Reputation Management
As a franchise, your reputation is key to success. A positive online presence attracts more customers and boosts revenue. With Consumer Fusion’s reputation management services, you can:
Track Multiple Locations in One Place
With localized reputation management tools, maintain brand consistency across all franchise locations with our white-glove approach.
Tailored Strategy for Your Business
Why we don’t believe in one-size-fits-all solutions. Implement our customized strategy aimed to help you rank higher, enhancing visibility, and becoming the preferred choice in your industry.
Powerful Tools at Your Fingertips
Use the latest technology. Our all-in-one dashboard provides you with the tools you need to monitor, track, and manage your online reputation effortlessly.
Support Your Franchisee
You don’t have to do it alone. Streamline operations, improve performance, and drive franchisee success. Empower franchisees with not just our AI-driven tools, but with a dedicated team that offers personalized assistance.
Tools that work so you don’t have to:
Illegitimate Negative Review Removal
Automated Smart Review Responses
Review Generation
Net Promoter Score Software
Brand Competitor Analysis
Enhanced Franchisee Support
AI-Powered Customer Engagement
Social Media Management
ABOUT OUR TOOLS
One Platform. Unlimited Locations.
Turn Customer Experience into growth For 10 or 10,000 Locations
The Consumer Fusion platform and app allow your franchise to monitor brand health across the board, control your online listings, and brings immediate attention to locations in need, all with a single login.
Remove False Negative Reviews
Protect the integrity of your franchise’s reviews.
Consumer Fusion’s advanced fraud detection algorithms identify which illegitimate reviews can be removed. Ensuring that your online reputation remains genuine and reliable.
AI-Powered Customer Engagement
Stay on top of online reviews and feedback, ensuring your customers feel valued and heard.
Respond swiftly to customer reviews with personalized, pre-approved responses. Effortlessly maintain consistent messaging and ensure your customers feel valued and heard.
Delight Customers, Increase Efficiency
Boost Your Star Rating with Review Generation
Build Customers Trust Online and Offline Before They Engage With Your Brand
Help your locations increase trust and online ratings! Send review requests via email and SMS to get real-time feedback. Easily monitor and respond to reviews from one dashboard.
Be the First Choice in Online Searches!
Build, Boost, and Monitor Your Local Presence Globally
Dominate Local Searches, Be the Top Choice! Be the first choice in online searches with our Local SEO and Directory Management services. Make sure your business stands out wherever customers are looking.
Understand Your Customers and Make Informed Decisions
Our AI Review Listening Tool takes the guesswork out of understanding your customer sentiment.
Save time by letting our AI analyze customer feedback. Understand what customers love and areas for improvement and put your team in front of revenue-growing opportunities
Get In Touch
Learn why We Are a Trusted Partner For Top Franchises Around the world
Effortless Social Media Management
Full-Funnel Social Media Management
Schedule, post, and monitor social media posts on Facebook, Twitter, Instagram, LinkedIn, and more from a single management platform. With role based permissions, scalability is a breeze.
Global, Regional, and Local Analytics
Learn More →
Real Brands. Real Results.
The Consumer Fusion Difference
“Consumer Fusion eliminated over 3,000 illegitimate reviews and raised our brand rating to 4.8 while increasing our Google Customer Actions by 112%. Their results speak for themselves, but they are a true extension of our team.“
Mary Mills
Vice President of Marketing
College Hunks Hauling Junk & Moving
Initially facing illegitimate reviews, we sought Consumer Fusion’s help, resulting in over 1000 reviews being removed and over 9,000 reviews being responded to. This allowed our franchise owners to focus on core aspects while saving us approximately 28,000 minutes collectively. Consumer Fusion’s neutral and professional approach provided peace of mind, proving invaluable to our online presence. ”
Lian Staff
Chief Operating Officer, The Cleaning Authority
Our franchisees are very happy about having 600+ reviews removed from their sites, which is fantastic. We have one of the highest Google ratings around anything in senior care. We owe that to consumer fusion. We talk to Consumer Fusion more than 15 times a day. They’re so attentive to our needs and with all our franchisees and locations across the country. We just love them. Often, people are vendors; we don’t want vendors; we want partners. Consumer Fusion is a number one partner.
Peter Ross
CEO & Co-Founder, Senior Helpers